Difficult conversations in social care: Frontline Briefing (2023)
Social care professionals will often have to discuss emotionally challenging topics with the people they support and their colleagues. This resource contains key messages from research and a range of tools to develop relational practice in this context.
Professional Standards
PQS:KSS - Relationships and effective direct work | Communication | Supervision, critical analysis and reflection | Direct work with individuals and families
PCF - Values and ethics | Critical reflection and analysis
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